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The Defra-compliant microchip database & the MyVet practice platform
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Connect - MyVet
MyVet · Connect

Your clients would rather text than call.

They already message everyone else by text and Messenger — but your practice can only really do phone and email. MyVet Connect puts every channel in one shared inbox your whole team can see, so nothing slips and no one's left on hold.

Book a demo See the channels

A 20-minute walkthrough · no obligation, no pushy sales calls.

MyVet Connect — a shared practice inbox bringing client messages together

Phone tag today, versus one shared inbox with MyVet Connect

The daily reality

  • A phone that never stops ringing
  • Playing phone tag just to confirm one detail
  • Emails sitting unanswered for hours
  • Updates trapped on a sticky note or in one person's head

With MyVet Connect

  • One shared inbox for the whole team
  • SMS and Messenger replies in seconds
  • Every conversation in one place — not one person's phone
  • Clients reached the way they actually message
How it helps

Fewer calls. Faster replies. Nothing lost.

One inbox for your whole team — built around how a busy reception desk actually runs.

One shared inbox

Every message — SMS, Messenger, web form — lands in one place your whole team can see. Not trapped on one person's phone or their day off.

Reply where clients already are

Answer by text or Messenger in seconds. Cut the call volume and the hold music — and the quick questions stop tying up the phone.

Nothing slips

Assign, track and close conversations as a team, so no question falls through the cracks or gets answered twice.

The channels

Meet clients where they already are

Connect brings your messaging into one inbox — with more channels landing through 2026.

Available now
SMS Facebook Messenger Web forms
Coming soon
WhatsApp Voicemail Email
2019trusted since
100sof UK practices
4.9/5for service

From the team behind MyPet microchips — built for independent practices, not the enterprise groups the big vendors chase.

Get your practice off the phone and into one inbox.

Book a 20-minute demo and we'll walk you through the channels relevant to your practice. No slides, no sales pitch.

Book a demo
Book a demo

Pick a time that suits you

We'll see you there — and we'll keep it to 20 minutes.

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