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My Pet Has Passed Away, What Should I Do?

I’m really sorry to hear your pet has passed away. You can mark your pet as passed away by doing the following:

  1. Logging into your account
  2. Clicking on “Pets”
  3. Clicking on the pet that has passed away
  4. At the bottom of the page you will see a button called “Pet Passed away”
  5. Confirm this
  6. Your pet will be taken off your account


In THIS article, we talk about strategies to help you in saying your final goodbye to your pet.

Just remember we all respond to loss differently. Grief doesn’t decide how to affect us based on logical factors. We all experience it in different ways.

Lastly, I want to say never feel ashamed for your sadness or grief when you lose a pet. It is never “just a dog” or “just a cat”. They are all family.

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