MyPet — site header
The Defra-compliant microchip database & the MyVet practice platform
MyPet plans compared — Basic, Protected & Pampered
Defra compliant

Every plan, explained.

From a free record to a full Smart Pet Tag, here's exactly what each MyPet plan includes — and how every feature helps bring your pet home. Take your time; this is the detail.

MyPet BasicFree

The legal basics, sorted — free for life

Register your pet's microchip, keep their details current, and you're covered. It's the part the law cares about, and the first step to getting them home.

✓
Keep your pet's essential details up to date

The database always has the right way to reach you — free to update, for life.

✓
Pet-safety reminders every 6 months

A friendly email nudge to check your details are still current.

✓
A registration certificate

Sent when you first register or transfer your pet to your name.

✓
Upgrade whenever you like

Move up to Protected or Pampered any time — nothing to lose.

MyPet Basic — questions

What support do I get on Basic?

You've got our Help Centre and our support team, who'll happily point you to the right guide for whatever you need to do.

What's the registration certificate?

We send one when you first register or transfer a pet to your name. Changing details later doesn't generate a new one — each printed certificate has a real cost, so it's one per Basic account.

MyPet Protected£12 / year

Everything to bring them home faster

All of Basic, plus the premium tools that get a missing pet back to you sooner — for every pet in your household, under one plan.

✓
Covers all your pets, for life

Current and future pets, registered under one plan.

✓
Update critical details anytime

Rescuers always see the latest way to reach you.

✓
Emergency contacts

Add people we can call if we can't reach you (more below).

✓
Your vet on the profile

A finder can reach them for medical history or emergency care.

✓
Lost Pet Link with SafeCall

A shareable webpage for a missing pet, with one-tap location sharing.

✓
Instant scan notifications

Know the moment your pet's chip is searched on any UK Defra-compliant database.

✓
Downloadable certificates

Proof of ownership whenever you need it.

✓
A profile photo

So people can identify your pet quickly.

✓
Premium support

High priority, straight to our senior team.

✓
One plan, whole household

Protect every pet you have under a single subscription.

MyPet Protected — questions

How do Lost Pet Links work?

In one click you create a shareable webpage for a missing pet — with the last-seen location, a photo, your details, emergency contacts and vet details, all in one organised place. Post it on social media or text it to neighbours. Every link includes MyPet SafeCall, so finders reach you on a private number, and you can switch it off once your pet's home.

How do notifications work?

If your pet's microchip is searched on any UK Defra-compliant database, we email you instantly — so you often know before anyone even calls.

What's premium support all about?

Your support ticket is marked high priority and goes straight to our senior (Level 2) team — rather than the Help Centre and Level 1 team you get on Basic.

How do vet and additional contacts work?

Add your vet so a finder can reach them in an emergency, plus up to 5 additional contacts — partner, kids, grandparents, the dog daycare — for us or a finder to try if we can't reach you. Only authorised users (vets, rescues, dog wardens) ever see these details, and we run a 24/7 line if your pet goes missing.

What happens if I cancel?

You drop back to a free MyPet Basic profile. Your pet's record stays active and searchable, but the extras — additional contacts, vet details, photos and notifications — switch off.

MyPet Pampered£26 / year★ Most popular

Complete peace of mind

Everything in Protected, plus a premium Smart Pet Tag for every pet — the cover professional breeders and vets choose.

✓
Everything in MyPet Protected

All the lost-pet tools above, included.

✓
A premium Smart Pet Tag for every pet

NFC + QR, so anyone can reach you in seconds (how it works below).

✓
Instant alerts when the tag is scanned

Know the moment someone taps or scans your pet's tag.

✓
Free replacement tags

Lost or damaged? Request a new one when you log in.

✓
A public profile you fully control

Toggle exactly what's shown — name, surname, address — on or off.

✓
MyPet SafeCall on the tag

Finders reach you on a temporary number for 24 hours; your real number stays hidden.

✓
One-tap location sharing

A finder can text you exactly where your pet is.

✓
Connect with whoever finds your pet

Straight through your pet's custom public profile.

The MyPet Smart Tag

Tap or scan, and you're connected

A simple tag on the collar that links to your pet's profile — no app, no battery, no fuss.

Tap or scan — no app needed

Anyone with a smartphone taps the tag (NFC) or scans the QR code and lands on your pet's public profile, where they can click to call you.

No batteries, ever

It works like contactless on a bank card — passive technology, the same idea as your pet's microchip. Nothing to charge or replace.

Safe for your pet

No power source and nothing that can harm them — just the same passive tech that's been keeping pets safe for years.

Linked to the microchip

We're the only UK service running both a Defra-compliant register and a smart tag — so chip and tag stay up to date under one account.

Your number stays private

MyPet SafeCall connects finders through a temporary number that works both ways for 24 hours — they can reach you, and you can call back, without ever sharing your real number.

The Smart Tag — questions

How do I set up my tag when it arrives?

Just scan the QR code or tap the tag with your phone. If it's not set up yet, it'll prompt you to log in and attach a pet — that's it.

What can people see on my pet's public profile?

Entirely your choice. Configure the profile to show exactly what you want — your name, numbers, address, vet details, additional contacts — and turn off anything you'd rather keep private.

Can my pet's microchip be linked to the tag?

Yes. Because we run both a smart tag and a Defra-compliant microchip database, you can keep your pet's chip and tag up to date under one account.

What are the privacy features?

When someone taps your pet's tag and clicks to call, MyPet SafeCall connects you through temporary numbers — a stand-in number for you and one for the caller — so you can talk for 24 hours without either of you sharing a real number. It covers every number on the profile, including additional contacts.

What happens to my tag if I cancel?

The tag will no longer be active, so we'd suggest taking it off the collar. Your pet's free Basic record stays in place.

Side by side

Full comparison

FeatureBasicProtectedPampered
Included on every plan
Keep your pet's essential details up to date✓✓✓
Helpful pet-safety reminders every 6 months✓✓✓
Registration certificate✓✓✓
Added with Protected & Pampered
All your pets under one plan, registered for life—✓✓
Update critical details anytime—✓✓
Emergency contacts for faster reunions—✓✓
Your vet's details on the profile—✓✓
Instant notification if the chip is scanned—✓✓
Lost Pet Link, shareable on social media—✓✓
Downloadable ownership certificates—✓✓
Add a profile photo—✓✓
Premium support from our pet-safety team—✓✓
Only with Pampered
A Smart Pet Tag included for every pet——✓
Instant alerts if the tag is scanned——✓
Free replacement tags if lost or damaged——✓
A public profile you fully control——✓
Connect with whoever finds your pet——✓
One-tap location sharing from the tag——✓
MyPet SafeCall keeps your number private (24h)——✓

Chip and tag, in one place

MyPet is the only UK service that's both a Defra-compliant microchip register and a smart tag — so whether someone scans the chip at a vet or taps the tag on the street, every road leads home.

Found the right plan?

See the prices side by side and start a 7-day free trial, or register your pet's microchip free in a couple of minutes.

Subscribe to our newsletter

Request more information and discount code